FAQ's | Intelligent Quisine

Frequently Asked Questions

We deliver to the entire lower 48 states of the United States via Federal Express's Home Delivery Network.  We also hand deliver via our courier service to the following counties Fairfield County, Bronx, Brooklyn, Manhattan, Nassau, Queens, Rockland, Suffolk (Western), Westchester, Bergen, Essex, Hudson, Middlesex (Northern), Morris, Passaic, Union counties. 
Yes! We offer a complimentary white-glove courier service once a week in our delivery zone. Get all the nutrients you need without worrying about shipping costs.
The IQ meal program is customized for you based on a number of biological factors such as age, gender and body mass index. Your daily calorie intake will be between 1,500 and 2,200 with your customized meal program.
With IQ, you get 100% of the nutrients you need everyday through your provided meals and snacks. Depending on your customized IQ meal plan -- based on factors such as age, weight, and activity level -- we might recommend supplementing your program with fresh vegetables, fresh fruit, and low-fat dairy in order to meet a target daily caloric intake. That can be a simple as an apple, a handful of carrot sticks and a glass of milk!
We are able to accommodate the following allergens with the full IQ meal program: dairy, wheat, egg, nuts, fish, soy, and shellfish. Please indicate your allergy on the checkout page of our website. We also have all of our meals marked with common allergy warnings. Please note, all of our meals are prepared in facilities that also handle wheat, soy, dairy, nuts and eggs. If you have concerns, please do not hesitate to contact our customer service representatives.
Intelligent Quisine meals have been specially crafted by nutritionists and master chefs to deliver all of the nutrients you need daily in delicious and hearty meals and snacks. IQ is the only meal program that has been clinically shown to simultaneously lower blood pressure, blood sugar, cholesterol, and help you lose weight. And IQ is also the first and only meal plan that meets 100% of the daily recommended intakes (“RDA”) for 20 essential vitamins/minerals put forth by the National Academies of Science.
Intelligent Quisine is the first and only nutritionally complete meal delivery system and program clinically proven to simultaneously lower your blood pressure, cholesterol, blood sugar and weight in as little as 12 weeks. Our clinical trials were the most comprehensive, rigorous dietary studies ever undertaken for a meal program. After 3 clinical trials, our peer-reviewed results showed that of our more than 1,000 study participants: 62% reduced their blood sugar 73% reduced blood cholesterol 75% reduced their blood pressure 80% lost weight
When you order IQ, you can either let our master chefs select a mouthwatering assortment of meals and snacks for the week, or you can customize your own plan! We give you the option to order your meals weekly, monthly or pay for the full 12-week program upfront for a discount! And with our proprietary dietary algorithm, we customize your plan to your needs, so you can be sure you're getting the food you need every day.
We want to make the IQ experience as easy and painless as possible. If your plans or situation change and you have to cancel your program mid-subscription, simply call our customer service number at least 72 hours before you are set to receive your next shipment. If you are signed up for the weekly plan, we'll cancel any future shipments or payments. If you have signed up for the monthly or full plan but are canceling early, we will adjust the cost of your program to the cost of the weekly plan, refund the difference to your card and cancel any future shipments.
Signing up for a full meal program is a big commitment, and we understand that you might want to try before you buy. That's why we offer a sample pack of 6 meals so you can be sure you love our delicious meals before signing up for the full program. Please note: discount codes cannot be used when ordering the sample pack.
If you need to change or cancel your order, please contact our customer service representative before 4pm EST on Friday (for Sunday delivery) or before 4pm EST on Monday (for Wednesday delivery). Once we begin preparing your meals, we are unable to change or cancel orders.
Any changes to your order or subscription must be receive at least 72 hours before you are set to receive your next shipment. Once our chef's get to work on your shipment, we aren't able to cancel or make any changes to your order. You can call our customer service line any time, or send us an email if you need to make changes.
Because of the nature of the frozen IQ meals, we cannot accept returns or permit delivery cancellation for any reason after deadlines for changing your next week's orders. If there are errors on your order or any damaged product, contact our Customer Service team immediately to arrange a refund. While we stand by the deliciousness of our meals, we cannot process refunds for meals that are not to your liking.

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Providing customers and the people who care for them optimism about their future and empowerment about chosing a safe, smart, healthier, and sustainable path to better living


Intelligent Quisine
777 Westchester Ave.
Suite 101
White Plains, NY 10604